Small Businesses: Don’t Let Business Risk Share Your Home

July 29th, 2010
The diversification of the U.S. economy over the past generation has meant that millions of Americans have started their own businesses. Americans still chase the dream of being their own boss by starting their own business—and the trend may pick up during the economic slump of 2009 because of hiring slowdowns and spikes in corporate layoffs.

Small businesses are the biggest driver of job growth, generating 60 to 80 percent of net new jobs annually over the last decade, according to the U.S. Department of Commerce. Small firms employ half of U.S. workers.

And the sole proprietor is alive and well: In 2005, there were six million firms with employees but a whopping 20.4 million firms who had no employees other than the owner, according to the Small Business Administration.

Of all small businesses, 52 percent are home-based. That means millions of Americans are earning their business income where they live. But business owner beware: Don’t expect homeowners insurance to cover business risks.

Business insurance offers protection from liability and property risks. Often these coverages are combined into a package policy called a BOP or business owner’s policy. Millions of small and mid-sized business owners purchase or renew their BOP every year.

Typically, a BOP includes the following coverages:
Property insurance for buildings and contents of the business. Home-based business might not need coverage for their property, since it’s already insured against risks of fire, lightning and windstorm. But if there are additional risks to the structure because of the presence of business operations, those won’t necessarily be covered by homeowners insurance. Your Trusted Choice® insurance agent can help determine if a special endorsement or a separate policy are most appropriate.

Home-based businesses might not have adequate coverage through homeowners insurance because homeowners policies often have “sublimits” restricting coverage for business property. For instance, the homeowners policy may cover business property, but typically only up to $2,500 while it is “on premises” and up to $500 while the property is “off premises.”

One example of inadequate coverage was a home-based retail cosmetics/personal care business that kept $20,000 of inventory in a garage that caught fire. The inventory was covered only up to the sublimits of the homeowners policy. Another instance: Coverage would be limited to the “off premises” limit of $500 if a laptop computer valued at $1,500 that is stolen while the business owner has it away from home.

Property insurance for buildings and contents of the business. Home-based businesses might not need coverage for their property, since it’s already insured against risks of fire, lightning and windstorm.

If there are additional structures on a residential property where the homeowner operates a business, those won’t necessarily be covered by homeowners insurance. For example, a detached garage that serves as a small-engine repair shop would not be covered by homeowners insurance; that business owner would need a policy endorsement to gain coverage.

Business interruption insurance. This protects against loss of income resulting from a fire or other covered event that disrupts the business. This coverage can also include the extra costs a business shoulders while it works from a temporary location. A fire in a home can be double trouble for a home-based business.

Liability insurance. This protects the small business for legal responsibility for the damage it causes to other people or entities. Liability insurance is usually priced according to the risk of the industry in which the business operates. A business that manufactures toys, for example, faces different risks than a consulting firm. Liability insurance shields a business and its employees if they cause bodily injury or property damage.

Not included in a BOP are professional liability coverage, automobile insurance, workers compensation, medical insurance and disability insurance. All can be covered with separate policies.

Check with us. We are a Trusted Choice®  insurance agent and can help you with insurance protection of your small business—especially if it is a home-based business.

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Finding the Right Commercial Auto Policy

July 21st, 2010

We all know that price is a big consideration when looking for a commercial auto policy, but keep in mind; you also need to find the best all-around coverage to suit your company’s needs.

  • First and foremost, you need to understand what coverage and service options are available for your risks. This will help you make a more informed decision so that you and your business are properly protected. Here are some tips that you should consider when researching the right coverage for your company.
  • Know the insurance company you’re dealing with. What is their reputation for handling claims. It does you no good to get “cheap” coverage if in fact they don’t pay claims, and this could cost you more in the long run. Also, make sure the company specializes in commercial coverage. An independent insurance agent will generally have several choices of insurance companies.
  • Look for discounts. Before seeing an agent for a quote on your commercial auto policy, get your company’s loss and financial records together. It may help you save quite a bit of money. There are a lot of discounts for things like increased liability limits in the past, if your employees consist of experienced drivers, or if your company’s credit rating is good.
  • Don’t let your coverage lapse. If you have continuous coverage, your costs will be lower than if you let your policy laps, so never let your insurance policy lapse.
  • Check driving records before hiring. Make sure you request a Motor Vehicle Report (MVR) for every potential hire if they will be driving company vehicles.

As your  independent agent, we can help you find the right coverage through the right company, and know the discounts that each of these companies offer.

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Family fire emergency preparation checklist

June 28th, 2010

Contact your local Fire Department for assistance with this project. They have community liaisons to work with you on your plan.

Post emergency telephone numbers by phones (fire, police, ambulance, etc.).

Teach children at the earliest possible age how and when to call 911 or your local Emergency Medical Services number for emergency help.

Determine the best escape routes from your home. Find two ways out of each room and teach all family members.

Find the safe spots in your home for each type of disaster. Draw a chart for each child’s room to help them remember.

Teach each family member how and when to turn off the water, gas, and electricity at the main switches.

Call your insurance agent twice a year to update your insurance coverage.

Teach each family member how to use the fire extinguisher. Keep at least two on each level of your house. Mount the fire extinguishers on the wall, and be sure everyone knows where they are. Your local fire department will help you practice using them.

Install smoke detectors on each level of your home, especially near bedrooms.

Conduct a home hazard hunt.

Stock emergency supplies and assemble a disaster supplies kit.

Take a Red Cross first aid and CPR class.

Practice fire drills. Be sure you have a prearranged meeting spot in case the family is separated.

Why Buy Renters Insurance?

June 16th, 2010

You are an apartment dweller, or you’re renting a loft above a garage, or you rent a small house.  You may think you don’t need insurance, but you do!

You have personal property (your “stuff!”) that could be stolen, or damaged in a fire or other incident. It could be stolen, and “stuff” isn’t cheap to replace!  You might even have jewelry or fine arts or guns that need special additional coverage.

More importantly, you need liability coverage.  If someone is hurt in your rented home, or you cause someone damage somehow even when you aren’t at home, it’ possible you will be sued. Your liability coverage will help you retain and pay for an attorney to clear your name if it wasn’t your fault, or make sure it is a fair settlement even if it was.

So, yes, even an apartment dweller needs to have a type of insurance coverage!

Who Wants to Be You? Identity Theft a Common Risk for Consumers

June 7th, 2010

Nine million! That’s how many Americans have their identities stolen each year, estimates the Federal Trade Commission.

From January 2005 until October 2007, a staggering 215 million personal records were breached,reported the Privacy Rights Clearinghouse. The FTC noted that, in half of the criminal incidents in 2005, thieves obtained goods or services worth $500 or less. In 10 percent of cases, thieves stole at least $6,000.

ID theft has only been a crime since 1998, when Congress passed the Identity Theft and Assumption Deterrence Act, but it’s escalated as a problem. Not only do criminals use identity theft to steal assets, they also commit crimes in the name and character of the victim.

The FTC urges a “deter-detect-defend” approach to battle ID theft, which costs consumers and businesses plenty of money and time. Deterring means safeguarding personal data to make it harder to steal and misuse. Detecting means monitoring and becoming aware of irregularities that indicate data has been stolen. Defending means reporting the crime and then taking steps to regain data security, recover stolen assets and fix misused information.

Identity theft criminals commonly use six methods to steal consumer and business information:

1. “Dumpster diving” for papers with personal information
2. “Skimming”—stealing credit/debit card numbers when a card is processed
3. “Phishing”—pretending to be a financial institution or company and sending spam e-mail messages to get people to reveal personal information
4. Changing an address by completing a change of address form to divert bills to a criminal’s location
5. Stealing wallets, mail, checks, employer personnel records and other paperwork—through breaking-and-entering physically or electronically or bribing employees who have access to information
6. “Pretexting”—using false pretenses or tricks of social engineering to obtain personal information from consumers, financial institutions, telephone companies and other sources.

Identity theft robs a victim of time that must be urgently spent to alert police, credit bureaus, financial institutions, medical providers and others. A victim has to prove an identity loss or financial loss; close accounts; write letters to government entities; and even work with a legal advocate to recover and rebuild a stolen identity.

Likewise, the costs for legal fees can quickly add up and overwhelm a stressed victim. The loss of work time also can be costly, at the very time when financial resources are under attack by a criminal.

Personal and business insurance can play a key role in the “defend” stage of the identity theft battle. Insurers offer services to help consumers and businesses report identity theft and recover from it. Sometimes these services are included as part of a homeowners insurance package or even a business insurance package; the cost may be included or additional.

An identity recovery package may include reimbursement of legal fees related to identity theft, as well as costs of credit reports and postage, phone, shipping fees, lost wages and child/elder care for those forced to spend time away from family to resolve the situation. The ID package also might include a limited benefit for mental health counseling for crime victims. The first step in checking on whether you’re covered for identity theft?

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Prepare For Evacuations They Are Inevitable In Florida!

May 27th, 2010

Expect the need to evacuate and prepare for it. The National Weather Service will issue a hurricane watch when there is a threat to coastal areas of hurricane conditions within 24-36 hours.

When a hurricane watch is issued, you should:

  1. Fill your automobile’s gas tank.
  2. If no vehicle is available, make arrangements for transportation.
  3. Fill your clean water containers. Plan on one gallon per day per person and per pet.
  4. Check your emergency plans and supplies to see if any items are missing.
  5. Tune in the radio or television for weather updates.
  6. Listen for disaster sirens and warning signals.
  7. Prepare an emergency 3 – day kit for your car with food, water, extra clothing flares, booster cables, maps, tools, a first aid kit, soap, fire extinguisher, sleeping bags, medications, etc.
  8. Secure any items outside which may fly around during the storm and cause damage, such as bicycles, grills, propane tanks, etc.
  9. Cover windows and doors with plywood (you can pre-cut the wood and pre-drill the holes well before storm season) or place large strips of masking tape or adhesive tape on the windows to reduce the risk of breakage and flying glass.
  10. Put animals in a safe area. Due to food and sanitation requirements, emergency shelters cannot accept animals.
  11. Place vehicles under cover, if possible.
  12. Fill sinks and bathtubs with water as an extra supply for washing.
  13. Set thermostat on refrigerators and freezers to the coolest possible temperature.

Government Ordered to Evacuation

Because of the destructive power of a hurricane, you should always heed an evacuation order. Authorities will be most likely to direct you to leave if you are in a low-lying area, or within the greatest potential path of the storm. Be aware that most shelters and some hotels do not accept pets. If a hurricane warning is issued for your area or you are directed by authorities to evacuate the area:

  1. Take only essential items with you; bring a three-day supply of clothing and personal items.
  2. If you have time, turn off the gas, electricity, and water.
  3. Disconnect appliances to reduce the likelihood of electrical shock or fire when power is restored.
  4. Make sure your automobile’s emergency kit is ready.
  5. Follow the designated evacuation routes—others may be blocked by officials—and expect heavy traffic.  Leave immediately when advised!

Government Orders NOT to Evacuate

Most injuries during a hurricane are cuts caused by flying glass or other debris. Other injuries include puncture wounds resulting from exposed nails, metal, or glass, and bone fractures.

Stay Home, Stay Safe!

  1. Monitor the radio or television for warnings.
  2. Stay indoors until the authorities declare the storm is over.
  3. Never go outside until the all clear is announced, even if it seems the storm is over. The “eye” of the storm can pass quickly, leaving you exposed.
  4. Stay away from all windows and exterior doors. Stay in a bathroom or basement or closet with no windows. Bathtubs can provide some shelter if you cover yourself with plywood or a mattress.
  5. Know where to go to evacuate if your home is damaged. Your family should have a meeting place such as a neighbor’s home or church or school.
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Power Struggle: The Cost of Electrical Surge

May 18th, 2010

Your family is forced to stay home due to the big storm hovering over the house. The comforting sounds and bright screen of your 52” LCD  television eclipses the noise from outside. Then it happens: Just as you’re about to discover who gets voted off the island, your family is startled by  sudden darkness.

After the outage forces your family to live in darkness for a few hours, the local power authority flips the switch and all is well…for a moment. The sudden surge of power is too much for your electronics to digest, and they’ve returned to oblivion.

American households spend billions on electronics annually. The average household contains thousands of dollars of electrical goodies like appliances and electronics, including televisions and computers. Limitations found in most standard forms of home insurance could leave you in the dark; such limitations say your insurance policy will not pay for damage to electronics that is caused by a power surge.

Renters and condominium unit-owners will not find comfort in their standard insurance policies, either; the same limitations usually apply.

A sudden surge in electrical current is not uncommon. There are a number of surge-protection devices designed to prevent this from compromising the life span of your most precious toys. But this hardware is not full-proof, and can still leave you and your family in the dark.

Losing your electronics due to power surge can be a financial disaster. Imagine having to replace that $2,000 television that is hooked up to the $1,000 home theater system you spent two weeks wiring, both of which are now left sizzling after a sudden jolt?

In many home insurance policies, this limitation only applies to personal property, not to “building property.” This means items that are considered part of your house, such as a built-in range, burglar alarm system or central heating/AC system are covered by your home insurance if bereft of life due to power surge. However, this is not true for all home policies.

There is hope. Most standard home insurance policies can be modified to cover losses to property caused by electrical surge. If your current policy cannot be modified, consider asking your agent to shop for a policy that includes the coverage or can be modified to do so.

Others may have a second option. Some power companies offer insurance for surge protection. They add a premium to your power bill, and in return offer insurance which can provide valuable coverage and allow you to collect damages without making a claim against your home insurance company or paying a deductible.

The cost of insurance provided through a power company varies; one major provider charges between $5 and $13 monthly for coverage ranging from $2,000 to $5,000.

However you chose to do so, purchasing this insurance coverage can be a tremendous relief for you and your family if the sudden voltage puts your prized possessions out to pasture. Talk to your Trusted Choice® independent agent for more information.

We are your Trusted Choice® agency and represents multiple insurance companies, so we can offer you a variety of personal and business coverage choices and can customize an insurance plan to meet your specialized needs.

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Why Flood Insurance?

May 6th, 2010

Did you know that…..
  • Your homeowner’s insurance DOES NOT cover flood damage?
  • Flood insurance is not just for homeowners?  Condominium flood insurance coverage is available and highly recommended.  A condominium flood policy will cover your contents and assessments by your Association for flood damage to your complex.
  • Flooding can cause as much damage as  a hurricane? With the Atlantic Hurricane Season starting June 01, the time is now to purchase a flood policy for your home or condo.  The government mandates a 30-day wait for the policy to take effect.
  • Flooding accounts for more than 90% of all property damage caused by natural disasters?
  • Flooding comes in many forms, not just from hurricanes or tropical storms?  Flash flooding can occur from strong storm cells; persistent rain (not necessarily heavy rain); as well as rising waters from lakes, rivers, canals and other rural waterways.  Remember, in September 2009, 17 Georgia counties were declared “Federal Disaster Areas” due to flood, in June 2009 Michigan suffered overwhelming flooding, and most recently, the 20+ inches of rain that deluged the State of Tennessee.  Flooding can happen anywhere, anytime!
  • You can get flood coverage starting for as little as $119.00 per year?  A very small price to pay for peace of mind.
  • Without flood insurance, the only assistance you may qualify for in the event of a flood disaster is Federal Disaster Assistance which will most likely come in the form of a loan that must be repaid WITH INTEREST?  Only Federal flood insurance reimburses you for flood damage to your property!
  • Since 1978, in Charlotte County ALONE, $9,992,903.76 has been paid out in flood claims? http://bsa.nfipstat.com/reports/1040.htm
In addition to purchasing flood insurance, we strongly recommend that you and your family prepare for hurricane season and the risk of flooding by having a hurricane and flood evacuation plan, which would include:
  • Keeping all important documents together in a safe, waterproof location.
  • Itemize and take photos of your possessions.
  • Keep emergency cash on hand in a secure place.
  • Flashlight, radio and other communications equipment with new batteries for each.
  • Emergency survival supplies including canned goods, can opener, other nonperishable food items, and at least one gallon of fresh, clean water per person, per day.
We encourage you to visit the following sites to help prepare you and your family for the risk of flooding: http://www.ready.gov/ and http://www.flash.org/
Amberg Insurance considers it a privilege to help you protect your assets.  Please do not hesitate to contact us if we can assist you with this, or any of your insurance needs.  As always, we very much appreciate and thank you for your business!
In Your Service As “Your All Lines AgencySINCE 1974

How to protect your business commercial auto risks in three easy steps

May 4th, 2010

Your business is only as safe as the tools you use. One of the best tools your business can use to protect your assets is a commercial auto insurance policy.

Understanding insurance can be tricky. That is why you should consult an independent insurance agent since one of the first steps toward making informed decisions is to understand your coverage and service options. Here are some easy steps to help you figure out your commercial auto insurance risks and needs:

1. Make sure you choose an insurer with the right combination of price and service options to suite your needs. Insurance isn’t just about price. It’s about the service, too. How are claims handled? How fast are they settled? How long will it take to get your vehicle back on the road? Do you have access to someone to assist you outside of business hours or online, and do they know the answers to your questions?

2. Research all of your policy options. Having the correct coverage is important. Most standard commercial auto policy generally includes coverage for the following:

•Injuries or damage that you create or cause.

•Your driver’s injuries.

•Injuries and damages caused by uninsured or underinsured drivers.

•Damage to, or theft of, your vehicle(s).

When it comes to the damage that you may cause, you may be required by your carrier to purchase certain limits based on who you work for. For instance, if you work for a certain company, you may be required to carry $2 million in liability limits. You will need to consider how much you are willing to pay out of pocket if your liability in an accident is more than your policy limits.

3. Know how your policy is underwritten and priced. You most certainly can control your insurance costs. To get the best rates, run MVRs (motor vehicle reports) on your potential drivers. If you let your insurance lapse (expire), you’ll probably pay more for your next policy. Ask about discounts, including paid-in-full and renewal discounts.

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A Growing Threat – Roots and Sewer Lines

April 19th, 2010

Ever drive down the street and see a front yard with a trench that looks like someone is dredging a channel from the front door to the street? While a select few may be installing an expensive irrigation system, most are having the sewer line replaced. This line consists of a pipe that runs from the home to the mainline under the street. The lucky among them have undertaken this project on the advice of a proactive plumber who warned of the consequences of backup or leakage due to cracked or clogged pipes. The unfortunate majority have already experienced those consequences.

There are many substances that can clog a pipe. Most can be controlled, others cannot. Consider tree roots: a common reason for clogged and cracked pipes, which can cause most unpleasant damage to the inside of your house. Remedying this unfortunate situation can be costly, and depending on the nature of the project, is not covered by standard home insurance.

Consider the costs: (1) cleaning up damage to/in the house caused by the roots growing into the pipe, and (2) fixing pipes damaged by the roots.

In the case of the former, some home insurance policies will cover damage to your home if a clog causes your plumbing to overflow; others will not. Thus, if the root clog causes a toilet to send water the wrong way (which falls on people’s “biggest fear” list somewhere between death and clowns), resulting damage such as warped tiles, soaked carpet and furniture may not be paid by insurance.

Luckily, most standard home insurance policies can be modified to cover this significant exposure for additional premium. Cost of the modification varies but can be inexpensive; some providers will add the coverage for only a few dollars.

Consider the latter. In addition to paying for damages caused by the clogged or cracked pipe, homeowners will need to protect their property by having roots removed and installing piping that is not damaged. This could mean digging up several square feet of your yard, conducting repairs, and closing the hole as if nothing ever happened- not an easy or inexpensive task.

If this happens to you, don’t panic! While unmodified home insurance does not cover resulting damage, it may cover the cost to tear out and replace the damaged pipes. The kicker is “damage”—the home insurance policy will often cover the cost to fix the pipes if they are physically damaged by the roots, such as when the root penetrates a joint causing it to crack. It is possible for a root to clog a line without damaging the pipe- if this happens there would be no coverage to fix the pipe because it is not physically damaged.

There are many unexplainable phenomena in nature and the unpredictable root structure of trees and plants certainly qualifies. Talk to us. We are your Trusted Choice® independent agent, and can show you how to amend your home insurance to control the impact of this “growing” threat.